It has been a strange year.
The Chicago Cubs won the World Series. Donald Trump won the Presidential election. To me, those two events symbolize the best and worst of us.
The Cubs’ World Series victory is the major sports story of 2016…maybe even the decade. But business schools will also be studying this team for years; a case study is already in the works. And I can’t wait to read it. It’s a gold mine for research into the organization’s management style, investment choices, business goals, and hiring practices. I want the details about how Joe Madden’s unique style was able to inspire and motivate this particular group of players.
The penultimate example of this management ethos was during the fateful, 17-minute rain delay during Game 7. In any business, meetings are frequent yet often ineffective. Not so with the meeting Jason Heyward initiated. Who wouldn’t have wanted to be an invisible eavesdropper on that meeting?
There are many great business lessons — even life lessons — to take away from this team. The entire organization worked toward their goal with skill, class, sportsmanship, camaraderie, and collaboration. They were focused and professional. They helped each other. They learned from their mistakes, worked to correct them going forward, yet did not dwell on them. They appreciated their customers (fans) and one another. They respected their differences and understood how each person contributed toward part of the larger ‘whole.’ These Cubs were multicultural, multi-racial, and observed different religious faiths. They played cleanly and followed the rules.
Even if you did not follow sports in general or baseball in particular, it was difficult to ignore the Cubs. They made baseball fun to watch. The games were also a great distraction from the endless election talk on television, radio, and social media. The euphoria of winning Game 7, in extra innings after a rain delay, made the final victory that much sweeter. After 108 years, it was an emotional and sentimental win, especially for those with relatives and friends who had not lived long enough to experience the victory.
The exuberance after the final out was pure joy. You can see it in the photographs of the players, the sounds of the crowd outside Wrigley Field, the overview of the city immediately after the game and during the parade two days later. Unbridled happiness. Joy. Euphoria. The sun shined on the city and the country shared in this win. Wednesday, November 2, the day they clinched the Series, through Friday, November 4, the day of the parade, were days to savor and remember, regardless of where you lived.
But the stupor of baseball bliss petered out by Monday, November 7, and then it was election day. More partisan talking and yelling of who did what to whom and when. Neither candidate ran a flawless campaign and neither of the major party candidates were ideal. But only one candidate was patently unqualified for the job he sought, a status he kept reinforcing with appalling regularity week after week.
There are many examples of egregious and undignified conduct from which to choose. Two stand out for me. Most abhorrent and disrespectful are the lies he knowingly fueled and perpetuated for five years regarding President Obama’s birth and citizenship.
The second example, the one I cannot watch on television out of revulsion, is Trump mocking and mimicking the reporter Serge Kovaleski. Any human resource professional will confirm that Trump’s behavior is illegal in a workplace, but he got a pass on this behavior from those who voted for him.
To go from the intoxicating elation of the Cubs’ victory to the unnerving Trump ascendency within six short days was and is nothing short of depressing.
The Trump win will be studied far more than the Cubs’ win. Yes, business cases will be written about how the campaign was run, the unrelenting four-word message, and the savvy media choices. He changed a lot of the rules. But the Cubs’ fascinate because their growth and success took place internally and independently. The fans responded by buying tickets and branded merchandise, but the team’s success was not dependent on the fans. The fans helped a lot, no doubt, but this team had fun and played well all on their own.
In contrast, Trump’s responses are fueled by his crowds and his crowds are encouraged by his bombast. His psychological needs for adoration and attention are immense, regardless of the outcome. There is an interdependency between the one making the outrageous statements and the crowds believing them to be true. The fact that the teller is a proven, documented liar of longstanding does not seem to matter. And that is why this ‘win’ is so sad and the Cubs’ win seems so pure by comparison. Collectively, we chose this outcome.
If you share these sentiments, there are ways to protest and fight back. Get involved. Volunteer to run for office or work for candidates in local elections. Support voter registration and voting. Donate money. Call your U.S. Representatives and Senators often to express your opinion — every call is tracked and can impact which bills and initiatives are supported. Purchase an online news subscription or buy a paper every day: we need objective, thorough, investigative journalism to combat a culture that rewards celebrity for its own sake.
And keep the faith. Pitchers and catchers report on February 13, 2017.